Troubleshooting
Fix performance issues, resolve missing content problems, and learn how to debug common Chillio issues.
How do watch states work in Chillio?
Chillio intelligently tracks and syncs your watch progress across devices while avoiding clutter.
Why does my content keep buffering?
Buffering is often caused by network issues, but Chillio offers tools to reduce playback interruptions.
Why are my Movies or Shows tabs missing or disappearing?
Chillio hides tabs automatically when your provider disables VOD access—often temporarily.
Why is Chillio slow when loading a new account for the first time?
Learn why initial account loading can take longer and how Chillio processes your content library on first launch.
Why aren't my movies or shows showing up from WebDAV / FTP accounts?
Common causes and fixes for missing content when using WebDAV or FTP sources.